Privacy Policy

1. Introduction

Welcome to Anquita.
This Privacy Policy explains how ANKYTA LIMITED (trading as Anquita) (“we,” “us,” or “our”) collects, uses, and protects your personal information when you access or use our website and related services (collectively referred to as the “Site”).

By using our Site, you agree to the collection and use of your information as outlined in this Privacy Policy. If you do not agree, please discontinue using the Site.

2. Data Controller Information

For the purposes of the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws, the data controller is:

Company Name: ANKYTA LIMITED
Company Number: 16829520
Registered Office: 120 Wellington Street, Leeds, United Kingdom, LS1 4LT
Customer Service Email: support@anquita.com
Contact Number: +44 7455 697802

3. Information We Collect

a) Information You Provide Directly:

  • Contact & Order Information: Name, billing and shipping address, payment details (processed securely by our payment provider), email address, and phone number.

  • Account Information: If you create an account, we collect your name, email, and password.

  • Customer Support: Any details you provide when contacting us for assistance.

b) Information We Collect Automatically (Usage Data):

  • Device & Browser Data: IP address, browser type, time zone, operating system, and device type.

  • Interaction Data: Pages visited, time spent on site, clicks, searches, and session activity.

  • Cookies & Tracking: Used to improve site functionality, analytics, and marketing (see Section 6).

4. How & Why We Use Your Information (Lawful Basis)

We process personal information under the following lawful bases:

  • Contractual necessity: To process orders, payments, and customer communications.

  • Legitimate interests: To enhance site performance, prevent fraud, and improve customer experience.

  • Consent: For marketing emails or promotions (you can withdraw consent anytime).

  • Legal obligation: For recordkeeping, accounting, and compliance purposes.

5. How We Share Your Information

We never sell your personal information. We may share limited data only with trusted service providers who assist us in operating our business, including:

  • E-commerce platforms (e.g., Shopify) – to host and manage our store.

  • Payment processors (e.g., Stripe, PayPal) – to securely handle transactions.

  • Delivery partners (e.g., Royal Mail, FedEx) – to fulfill and deliver your orders.

  • Analytics & marketing tools (e.g., Google Analytics, Klaviyo) – to analyze and improve performance.

All third parties are contractually required to safeguard your data and use it only for the agreed purposes.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Enable core site functionality (e.g., checkout).

  • Analytics Cookies: Help us understand how visitors use our website.

  • Advertising Cookies: Tailor ads to your interests.

You can manage or disable cookies in your browser settings. Please note, some site functions may not work properly if cookies are disabled.

7. International Data Transfers

Your data may be transferred outside the UK/EEA (for example, to the US or Canada).
Where this occurs, we ensure adequate safeguards, such as ICO-approved Standard Contractual Clauses, to protect your information.

8. Data Security & Retention

We use industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
We retain your data only as long as necessary to fulfill the purposes stated in this policy or as required by law.

9. Your Data Protection Rights

Under UK GDPR, you have the right to:

  • Access – request a copy of the data we hold about you.

  • Rectify – correct inaccurate or incomplete data.

  • Erase – request deletion when data is no longer needed.

  • Restrict Processing – limit how your data is used in certain circumstances.

  • Data Portability – receive your data in a machine-readable format.

  • Object – oppose processing based on legitimate interests.

  • Withdraw Consent – opt out of marketing or data processing at any time.

To exercise any of these rights, contact us at support@anquita.com
You also have the right to file a complaint with the Information Commissioner’s Office (ICO).

10. Children’s Privacy

Our Site is not intended for users under 16 years of age, and we do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated “Last Updated” date.

12. Contact Us

If you have any questions or requests related to this Privacy Policy, please contact us:

Trade Name: Anquita
Email: support@anquita.com
Phone: (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 120 Wellington Street, Leeds, United Kingdom, LS1 4LT

Company Information
Company Name: ANKYTA LIMITED
Company Number: 16829520