Shipping Policy
Last Updated: November 4, 2025
At Anquita, we’re dedicated to ensuring that your orders are delivered quickly, securely, and with care. Our mission is to make your shopping experience as smooth and reliable as possible—from the moment you place your order to the moment it reaches your doorstep. Please review the details of our shipping policy below.
Order Cut-Off Time
Orders placed before 2:00 PM (GMT) on business days are processed the same day. Orders received after this time will be handled on the next working day.
Handling Time
All orders are prepared and dispatched within 1–2 business days (Monday to Friday) from the time of purchase.
Transit Time
Once your order is shipped, delivery usually takes 0–9 business days (Monday to Friday) depending on your shipping destination.
Total Delivery Time
From the time you place your order to the time you receive it, total delivery generally takes 1–11 business days.
Shipping Fees
We’re pleased to offer free standard shipping on all orders. At Anquita, we cover all delivery costs to provide you with a simple, worry-free shopping experience.
Shipping Coverage
We currently offer free delivery to customers in:
Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, the United Kingdom, and the United States.
Secure Packaging & Handling
Every order is carefully packaged and handled with attention to detail to ensure that it arrives in excellent condition.
Order Tracking
Once your order has been shipped, you’ll receive a confirmation email containing a tracking number.
You can use this number to track your shipment on our website’s tracking page.
Please allow 24–48 hours for tracking details to appear after dispatch.
Order Cancellations & Refunds
Orders canceled before shipment are eligible for a full refund, as outlined in our [Returns & Refund Policy]. Refunds are processed within 7 business days, depending on your payment provider.
Undeliverable Packages
If your package is returned to us due to an incorrect or incomplete address, we’ll contact you to arrange redelivery.
⚠️ Anquita is not responsible for packages lost or stolen after being marked as delivered by the carrier.
If you experience a delivery issue, please reach out to our support team for assistance.
By placing an order with Anquita, you agree to the terms outlined in this Shipping Policy.
Contact Us
Trade Name: Anquita
Email: support@anquita.com
Phone: ( ) (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 120 Wellington Street, Leeds, United Kingdom, LS1 4LT
Company Information
Company Name: ANKYTA LIMITED
Company Number: 16829520