Refund Policy
Returns & Refund Policy
Last Updated: November 4, 2025
At Anquita, your satisfaction and confidence mean everything to us. We proudly stand behind the quality of our products and want you to shop with complete peace of mind. That’s why we’ve made our return and refund process simple, transparent, and stress-free.
Our 30-Day Money-Back Guarantee
Try any Anquita product for a full 30 days—completely risk-free.
If for any reason you’re not satisfied with your purchase, simply contact us within 30 days of receiving your order, and we’ll issue a full refund.
✅ No need to return the item(s).
We trust our products and value our customers, so there’s no need to go through the hassle of mailing anything back. Just reach out to our support team, and we’ll handle the rest.
How to Request a Refund
1. Contact Us:
Email our customer care team at support@anquita.com
2. Provide Your Details:
Include your Order Number and the full name used at checkout.
3. Share Your Feedback (Optional):
While not required, we appreciate honest feedback about your experience—it helps us improve and serve you better.
Once we receive your request, your refund will be processed to your original payment method.
Damaged or Incorrect Orders
We take great care in preparing and shipping your order, but if your package arrives damaged or contains the wrong item, please contact us right away at support@anquita.com
Include your Order Number and a photo of the issue, and we’ll quickly arrange a replacement—free of charge.
Frequently Asked Questions
How long does it take to receive a refund?
Refunds typically appear on your bank or credit card statement within 5–10 business days. You’ll receive an email confirmation once your refund has been issued.
Do you refund shipping fees?
Original shipping fees (if any) are non-refundable. Our 30-day guarantee applies only to the product cost.
Does this guarantee apply to every order?
Our 30-Day “Happy Customer” Guarantee applies to your first order with Anquita. We want you to feel fully confident when trying our brand for the first time.
Contact Us
Trade Name: Anquita
Email: support@anquita.com
Phone: ( ) (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 120 Wellington Street, Leeds, United Kingdom, LS1 4LT
Company Information
Company Name: ANKYTA LIMITED
Company Number: 16829520